Last updated Nov 1st, 2014
SpinoutDay, LLC is a Florida Company, herein referred to as “SpinoutDay”. (SpinoutDay, us, we or our) is sensitive to the concerns our online users may have about the safety and use of the personal information they provide. We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Website or use our services. Before submitting your personal information to us, please read this Policy carefully to learn about our privacy practices.
Wondering about giving us your personal information? Here’s what we will do with it.
All personal information that SpinoutDay or its affiliates collect is reasonably necessary for the purposes relating to providing our services to Users. (We like to think our services are fantastic and well worth it.)
The purposes include:
(a) process a booking and/or order (for example but not limited to sending order confirmation and booking confirmation details)
(b) enable SpinoutDay to communicate effectively, e.g. respond to any questions, concerns, or problems raised by the User
(c) enhance functionality of the Site and Services when a User is logged in, e.g. but not limited to personalized recommendations and submission of customer feedback.
If we are given personal information about an individual, and we determine that we could have collected said personal information from that individual had we asked for it, but it was provided by a third party, we will notify the individual as soon as practicable, unless notifying the individual would put us in breach of our obligation to confidentiality. If we determine that said personal information could not have been collected from the individual by asking for it, we will lawfully anonymize or destroy that information.
So, yes, we’re collecting a bit of personal information. What exactly will we collect?
We request information from Users prior to their making a purchase or booking, for example contact information (like name, phone number, email address and delivery/ billing address). If there is an enquiry or trouble is experienced when processing an order or booking, this contact information is used to contact the User. In other words, this is something you most likely want! This information will be saved for future orders and/ or bookings. In order to facilitate purchases we also request financial information (like credit card number, expiration date). We retain no credit card details under any circumstances.
We may also collect information about you and your friends who use SpinoutDay from any social network you may have connected from, in order to provide you with a more personalized experience. (So if you are on Facebook or Twitter and connect to SpinoutDay, you might get an enhanced experience.) For instance, we may collect your user name or profile information that you have permitted to be displayed through SpinoutDay in order to display you as a friend or in association with your profile and connections.
In order to provide the best possible service to our customers, we may record all calls handled by our “Give Happiness” team for coaching and training purposes. This process will allow the team to be at their best and, of course, give callers as much happiness as they possibly can!
What about sensitive information? Rest assured, we will not generally collect any sensitive information from you, revealing your: race, ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships or details of health or disability which we consider are unnecessary to our function.
Our amazing site users will also be given the option to sign up for our email newsletter. Trust us, you’re going to love the newsletter.
Once subscribed, SpinoutDay may use personal information about the User. We do this for the primary purpose of providing Users with services from SpinoutDay or its experience providers. Sometimes it’s for other purposes for which you would reasonably expect us to use that information. (And we’re all fully reasonable people here at SpinoutDay.)
This includes sending the User information about new 'experiences', products, services and special offers by post, telephone or any form of electronic communication. You’ll be the first to know.
By subscribing, the User authorizes SpinoutDay to use any email address or other contact information he/she has provided at any time for this purpose. Can you opt out? Yes, indeed. The User will also be given the opportunity to 'opt-out' of receiving emailed information or other correspondence, by simply clicking the unsubscribe link at the bottom of any newsletter email they receive from us. It’s just one easy click.
The User agrees and acknowledges that even if he/she opts out of receiving marketing material, SpinoutDay may still send the User essential information that it is legally required to send the User relating to the services they have acquired from us.
By supplying SpinoutDay with any of your personal information and/or information regarding an experience and/our service. name(s), images, audio, video, comments, feedback or other content (“Content”), you hereby grant SpinoutDay the right to use, reproduce and distribute such Content for the purposes of advertising, merchandising and obtaining bookings for the experience via the Website without paying any royalties or other compensation to you or any third party. You warrant that any such use of the Content does not and will not infringe on any third party’s rights. SpinoutDay has no obligation to use, display or distribute any Content, and my modify as sees fit. If you request any changes to your Content, such changes may be subject to review and approval by SpinoutDay in our sole discretion.
Here’s what we will never (and we mean never!) do with a user’s personal information
SpinoutDay will keep a user’s personal information confidential and not sell or knowingly divulge user information to advertisers or any other third parties other than our Affiliates and Business Partners in order to supply their service e.g. Experience Providers and our customer feedback platform. (So you should be safe from all the sketchy spammers!)
SpinoutDay will take reasonable steps to ensure that these organizations are bound by privacy obligations in relation to the protection of User's personal information. Other than to partners, we will not share a user’s personal information, unless:
(a) we are required to share your information with a third party in order to comply with the law or to comply with a court order or subpoena;
(b) to enforce our Site rules;
(c) if it is necessary to provide it to our third party service providers, if any, such as data storage providers, who will be subject to strict contractual privacy obligations; or
(d) to protect the safety and security of our users and our Site.
Do You Consent to Our Use of Personal Information?
Our use of the personal information we collect is necessary in order for us to maintain the Site and facilitate users’ use of the Site. We do not collect any unnecessary personal data from users (for instance, their race or religious beliefs).
So How Long will We Hang Onto Your Personal Information?
We will retain your information for as long as a SpinoutDay account is active or as necessary to comply with our legal obligations, resolve issues, address queries and enforce our agreements. If you no longer wish to use our Site or Services, you may request that your account be deactivated by contacting email@example.com or calling our “Give Happiness” Team on 1 (888) 210-8802. As always, we’ll give you happiness in any way we can and that means abiding by your wishes.
Please Help Us Keep Your Personal Information Accurate
Any personal information retained by us, such as individual names and email addresses, is kept only so that we can correctly identify individuals using the SpinoutDay site and services. Tools are provided in the 'My Account' area of the site to keep this personal information updated. We ask all users to keep their details current and accurate. We take all reasonable steps to ensure that personal information held by us is accurate, up-to-date, complete, relevant and not misleading. If you believe that any of your personal information is not accurate, up-to-date, complete, relevant and not misleading, please contact us (see below) and we will take all reasonable steps to correct it within a reasonable time. (And if you’ve got new digs, feel free to send us some photos of your new abode while you’re at it!)
How Do We Keep Your Personal Information Secure?
SpinoutDay is committed to information security. We will use all reasonable endeavors to keep users’ personal information in a secure environment. For instance, each users’ personal information is encrypted whilst being sent to our server at the time of setting up an account. However, security cannot be guaranteed due to the nature of the Internet.
SpinoutDay security measures are designed to assist in ensuring that users’ personal information is not accessed by unauthorized personnel, lost or misused. If you reasonably believe that there has been an unauthorized use or disclosure of your personal information please let us know by contacting our Privacy and Data Protection Officer (contact details below).
The security of your sensitive financial details is important to us. SpinoutDay never stores credit card details. Credit card data is encrypted when being transferred through our independent merchant payment processing provider. Not only are all transactions secured using industry strength SSL encryption but, as additional protection, we also enforce the entry of the 3 or 4 digit credit card security numbers (CVN).
Ok, Got all that? Phew.
Wanna Stay Anonymous?
SpinoutDay collects anonymous information about users and the activities of users on the Site. Anonymous information is information that is not linked to the name of a user. This information is used to assist us in enhancing the functionality of the Site and the information remains anonymous at all times.
Our Policy on Children’s Personal Information
SpinoutDay does not direct its websites to children under the age of thirteen. We market individual, and families-related products or services for purchase by adults. We require registered users of the site to be at least eighteen years old. Protecting the privacy of children is very important. If we obtain actual knowledge that a registered user is under eighteen, we will promptly delete information associated with such account. By using SpinoutDay, you are representing that you are at least eighteen years old. (But if you’re 18-90 and still act like a little kid, feel free to stay.)
Collection of Website Activity Information (Cookies- YUM!)
SpinoutDay collects information about individual users and the activities of Users on the Site. This information is used to assist us in enhancing the functionality of the Site and Services. Collection of website activity information is conducted via the use of ‘cookies’. In simple terms, a cookie is a little piece of information handed to a web browser from a web server that contains information that can be retrieved from the server later. (So if you’ve got a cookie in your mouth right now, we recommend removing it promptly.)
When you access these pages or open email messages, we use Pixel Tags and Web Beacons to generate a notice of that action to us, or our affiliates and/or business partners. These tools allow us to measure response to our communications and improve the Site’ pages and promotions.
Certain information you post or provide through SpinoutDay for public posting, such as your name, profile, comments, collections and reviews, may be shared with other users and posted on publicly available portions of SpinoutDay, including without limitation, social media applications and other public forum in which you choose to participate. Please keep in mind that if you choose to disclose Personal Information when posting comments or other information or content through SpinoutDay, this information may become publicly available and may be collected and used by others, including people outside the SpinoutDay community.
Please also be aware that if you choose to share or tweet deals of your purchases, they will become publicly available on the Facebook, and Twitter websites. It is up to you to make sure you are comfortable with the information you choose to provide us and the information you choose to publish. We will not have any obligations with respect to any information that you post to parts of SpinoutDay available to others, and recommend that you use caution when giving out personal information to others through social media networks or otherwise. (With all that said, please Facebook and tweet to your heart’s content!)
Can We Transfer Your Data Outside the United States of America?
Users’ personal information is uploaded to and kept on servers that we maintain or that are maintained by third parties that comply with strict contractual privacy obligations. It is not otherwise transferred internationally except where a copy is sent to the user at their request. Users consent for their personal information to be transferred and stored in this manner is obtained at the time of registration.
We Do Have Third Party and Linked Sites
This web site contains links to other sites. (Big surprise there, right?) Please be aware that SpinoutDay is not responsible for the privacy practices of such other sites. We encourage our users to be aware that when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
How can users access, change or delete their personally identifiable information?The law gives users the right to obtain a copy of the personal information SpinoutDay holds about them. If you would like a copy of your information, please contact our Privacy and Data Protection Officer. All such requests are dealt with as quickly as possible, and in any case within 30 days of receipt. We provide this information in a manner requested by you, where reasonable and practicable, and will correct or remove inaccurate or incomplete personal information held by us, at your request.
Privacy and Data Protection Officer
Copyright and Trademarks
All the material on this website is subject to copyright or its third party licensors copyright. You must not reproduce any of the material contained on this web site except that you may download and print extracts of this web site, but only for your personal use.
You are not permitted to copy any of the material on this web site or otherwise incorporate it into or store in any other website, electronic retrieval system, publication or other work in any form; or provide a link to this website from another website without SpinoutDay's prior written consent. (Do you want to do something with our website? Just ask politely.)
To become an affiliate, please contact us at firstname.lastname@example.org or give us a call on 1 (888) 210-8802